Requesting a Refund

How Refunds Work

Course refunds are not self-service. To request a refund for a paid course, contact support with your account email and the course you purchased. Support reviews the request and, if approved, processes the refund through Stripe.

After a Refund Is Processed

When a refund is issued, your enrollment in that course is marked as refunded and you lose access to the course content. The refund is returned to your original payment method by Stripe, which can take several days to appear depending on your bank.

Repurchasing After a Refund

A refunded course is the one case where you can buy the same course again. If you change your mind later, open the course in the catalog and start a new purchase through checkout. Courses you are still actively enrolled in or have completed cannot be repurchased.

Questions

For refund eligibility or the status of a request, contact support.